USPS is currently experiencing delays and service disruptions due to inclement weather, wildfires, and COVID19.

We use address validation. If you accidentally entered the wrong address, please contact us immediately after the order has been placed. We ship all our orders on the same day their placed.

We ship to PO Boxes, however due to recent regulations with the Military we do not ship to APO/FPO.

At this time, SOL Botanicals is shipping to the Continental US, and Hawaii.

All orders are processed and shipped by 4 p.m. EST. Please allow 6-8 hours for USPS to scan all packages and update their website. In rare occassions USPS packages miss its central hub scan and there is no movement for 24-48 hours. If you haven’t seen movement within 3-4 days, please contact our Customer Care department.

A confirmation message should have been sent to your registered email address with tracking information. If you do not find the confirmation email, please head to our Contact Page and get in touch with us.

We have 100% free shipping. Upon registering to our website, the introductory shipping method is USPS Ground, with the opportunity to upgrade to the follwing: USPS First-Class arrives in 3-5 business days. USPS Priority Mail arrives in 2-3 business days. USPS Express arrives in 1 business day. UPS Ground arrives in 3-5 business days. UPS 2 Day Air arrives in 2 business days. UPS Next Day Air arrives in 1 business day.

If you wish to cancel your order, get in contact with us as soon as possible. We have a same-day shipping policy and all our orders are sent for shipping before 4 p.m. EST.

Log in to your account and navigate to My Orders. If you see the confimed order but haven't received a confirmation email, please contact us immediately.

Sol Botanicals guarantees your privacy and security as we are secured by industry leading VeriSign SSL certificate which ensures encryption of your personal and payment information.

An eGift Card works like any other gift card except you receive an electronic coupon code instead of a physical card. Our eGfit Cards are dicounted by 10% which means increased purchasing power for you.

We are accepting all major credit cards and third party merchant servicers suchs as Paypal, Cash App, Venmo, and Zelle. In addition, we are equipped to handle electronic bank transfers, and other offline methods.